You are kindly requested to send us back without delay, and in any case within 14 days from the day on which you notified us of your intention to withdraw from this contract. The deadline is met if you send the goods before the expiration of the 14-day period.
The right of withdrawal is excluded in the following cases provided for by art. 59 of the Consumer Code:
a) contracts for services after the full performance of the service if the execution began with the express consent of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the trader;
b) the supply of goods or services whose price is dependent on fluctuations in the financial market that the trader is not able to control, which may occur during the withdrawal period;
c) the supply of goods made to your specifications or clearly personalized;
d) the supply of goods which may deteriorate or expire rapidly;
e) the supply of sealed products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery;
f) the supply of goods which, after delivery, are found, according to their nature, to be inseparably mixed with other items;
g) the supply of alcoholic beverages price of which has been agreed upon conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value is dependent on fluctuations in the market which cannot be controlled by the trader;
h) contracts where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than replacement parts necessary to perform the required maintenance or repairs, the right of withdrawal shall apply to those additional services or goods;
i) the supply of sealed audio or video recordings or of sealed computer software if unsealed after delivery;
j) the supply of newspapers, journals or magazines, with the exception of the subscription contracts for the supply of such publications;
k) contracts concluded o the occasion of a public auction;
l) the supply of accommodation for non-residential purpose, transport of goods, car rental services, catering services or services related to leisure activities if the contract provides for a specific date or period of performance;
m) the supply of digital content which is not supplied on a tangible medium if the consumer accepted, when s/he placed his/her order, that we could start to deliver it and with his acceptance of the fact that in that case s/he would forfeit his/her right of withdrawal.
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info@parafarmaciapolo.it
